Terms of Service

1. Acceptance of Terms

By accessing and using this website and the services provided by TIAGO SOUZA CORREIA SARL (hereinafter "the Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website or our services.

These terms apply to all users, including but not limited to browsers, vendors, customers, merchants, and content contributors. You must be at least 18 years of age to use this website and engage with our services. By using this website, you represent and warrant that you are at least 18 years old.

2. Description of Services

TIAGO SOUZA CORREIA provides enterprise IT services, including but not limited to custom software development, cloud infrastructure management, IT consulting, digital transformation, cybersecurity solutions, and data analytics. These services are designed to help Canadian businesses optimize their technology infrastructure and achieve their business objectives.

The scope of services, deliverables, timelines, and associated costs are determined on a project-by-project basis and documented in separate service agreements or proposals. This website serves to provide general information about our capabilities, experience, and approach.

The Company reserves the right to modify, suspend, or discontinue services at any time with reasonable notice to clients. Changes to service offerings will not affect existing contracts unless explicitly agreed upon in writing.

3. User Obligations and Acceptable Use

As a user of this website and services, you agree to use them only for lawful purposes and in a way that does not violate these terms or the rights of others. Specifically, you agree that you will not:

• Harass, abuse, threaten, or intimidate any person or entity
• Engage in any form of scraping, data harvesting, or automated access to our website without authorization
• Impersonate or misrepresent your affiliation with any person or entity
• Use the website to conduct illegal activities or facilitate unlawful behavior
• Introduce viruses, malware, or any other malicious code that could harm our systems or data
• Attempt to gain unauthorized access to secure areas or systems
• Interfere with or disrupt the normal operation of the website or services
• Circumvent security measures or attempt to reverse-engineer any component of our systems

The Company reserves the right to investigate violations of these terms and may involve law enforcement if illegal activity is suspected.

4. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio, video, and software code, is the exclusive property of TIAGO SOUZA CORREIA SARL or its content suppliers and is protected by international copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to view and download content from this website for personal, non-commercial use only. You may not reproduce, modify, distribute, transmit, or create derivative works based on this content without explicit written permission from the Company.

For services involving the creation of custom software, intellectual property ownership will be clearly defined in the applicable service agreement. Unless otherwise specified, software developed by the Company for a client becomes the property of that client upon full payment of contractual obligations.

5. Disclaimers

This website and all content, information, services, and products on or through this website are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

The Company makes no warranty that:

• The website will be uninterrupted, secure, or free from errors
• Content is accurate, complete, or current
• Defects will be corrected
• Services are fit for a particular purpose or will meet your expectations

To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Your use of this website and services is at your own risk.

6. Limitation of Liability

In no event shall TIAGO SOUZA CORREIA SARL, its directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if the Company has been advised of the possibility of such damages.

To the maximum extent permitted by law, the total liability of the Company for any claims arising from or relating to this website, services, or these terms shall not exceed the amount actually paid by you for services received in the twelve months preceding the claim, or one hundred euros, whichever is greater.

Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages, so some of the above limitations may not apply. In such cases, liability will be limited to the maximum extent permitted by applicable law.

7. Indemnification

You agree to indemnify, defend, and hold harmless TIAGO SOUZA CORREIA SARL and its officers, directors, employees, agents, successors, and assigns from and against any and all claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or resulting from your violation of these terms, your use of the website or services, or any breach of any representation or warranty made by you.

8. Third-Party Links and Resources

This website may contain links to third-party websites, services, and resources that are not owned or controlled by the Company. The Company is not responsible for the accuracy, availability, content, or practices of any third-party websites or services.

Inclusion of links does not constitute endorsement or recommendation. Your use of third-party websites is governed by their own terms of service and privacy policies. The Company assumes no responsibility for any harm or damages resulting from your use of third-party websites or services.

9. Privacy and Data Protection

Your use of this website and services is also governed by our Privacy Policy, which is incorporated into these terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal data.

By using this website and submitting information, you consent to the collection and processing of that information in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law principles. The Vienna Convention on International Sale of Goods shall not apply.

For disputes arising from or relating to these terms, this website, or our services, you and the Company agree to submit to the exclusive jurisdiction of the courts located in Toulouse, France. Both parties consent to personal jurisdiction and venue in these courts and waive any objection based on inconvenient forum.

11. Dispute Resolution

Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiation. If direct negotiation does not resolve the matter within thirty days, either party may pursue binding arbitration or court proceedings as outlined below.

Any dispute shall first be addressed through written communication between the parties. If resolution is not reached within thirty days, the dispute may be submitted to binding arbitration administered according to French law and the rules of the International Chamber of Commerce.

Alternatively, either party may pursue litigation in the courts of Toulouse, France, as specified in Section 10. The prevailing party in any dispute resolution process shall be entitled to recover reasonable attorneys' fees and costs from the losing party.

12. Termination and Suspension of Access

The Company reserves the right to suspend or terminate your access to the website and services at any time, with or without cause, and with or without notice. Termination may occur if you violate these terms, engage in unlawful activity, or for any other reason at the Company's sole discretion.

Upon termination, your right to access the website and services immediately ceases. The Company is not liable for any consequences of termination or suspension, including loss of access to information or services.

Provisions of these terms that should reasonably be expected to survive termination, including but not limited to indemnification, limitation of liability, and intellectual property rights, shall survive any termination or expiration of these terms.

13. Modifications to Terms

The Company reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website unless otherwise specified. Material changes will be announced via a prominent notice on the website at least fourteen days before taking effect.

Your continued use of the website and services following the posting of revised terms constitutes your acceptance of those changes. If you do not agree with the modifications, you should discontinue use of the website and services. We encourage you to review these terms periodically to stay informed of any updates.

14. Contact Information

If you have questions about these Terms of Service or need to contact the Company regarding any matter, please reach out using the information below: